The refund policy of Steel Pier Helicopters is as follows:

All sales are final. If a flight has to be delayed due to weather or aircraft availability, you are entitled to a refund or a rescheduled flight. Weight restrictions may apply. Steel Pier Helicopters will do their best to accommodate your party, however due to weight restrictions, your party may be split in multiple groups.

The privacy statement of Steel Pier Helicopters is as follows:

Steel Pier Helicopters does not collect any more information than is required to schedule a flight. Steel Pier Helicopters does not sell or trade customer information to any third parties. Steel Pier Helicopters does not retain or store any credit card information.